Frequently Asked Questions

Everything you need to know about bringing luxury into your home.

What materials are used in Luxus furniture?

We source only premium, sustainable materials including FSC-certified hardwoods, top-grain Italian leathers, and high-performance fabrics designed for both elegance and durability.

How long does shipping take for large furniture items?

Standard delivery for large items typically takes 2-4 weeks. This includes professional white-glove handling to ensure your pieces arrive in pristine condition.

Do you offer interior design consultations?

Yes, Luxus offers complimentary virtual design consultations to help you select the perfect pieces for your floor plan and aesthetic preferences.

What is your return policy for home decor?

We offer a 30-day return window for most decor items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your products covered by a warranty?

All Luxus furniture pieces come with a comprehensive 5-year limited warranty covering structural defects and craftsmanship to provide you with peace of mind.

Can I track my order status online?

Absolutely. Once your order ships, you will receive a tracking number via email that allows you to monitor your delivery progress through our real-time portal.